Shipping policy
Shipping Policy
Effective Date: 10 Mar 2026
Last Updated: 10 Mar 2026
At Dordes, we are committed to delivering your products quickly and safely. Please read our Shipping Policy to understand how we process and deliver your orders.
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1. Processing Time
All orders are processed within 1-2 business days (excluding Sundays and public holidays).
If there is any delay due to stock or other issues, we will notify you by email or phone.
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2. Delivery Time
Standard delivery time is 4-7 business days within India, depending on your location.
Remote areas may take a little longer for delivery.
We do not guarantee delivery on Sundays or national holidays.
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3. Shipping Charges
Shipping charges (if any) will be calculated and displayed at checkout.
We may offer Free Shipping on selected products or for orders above a certain amount (details will be mentioned on product pages or promotions).
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4. Tracking Orders
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can use this ID to track your package on our courier partner’s website.
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5. Delivery Coverage
Currently, we deliver to most pin codes across India.
International shipping is not available at the moment. (You can enable this later if you expand.)
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6. Damaged or Missing Items
If you receive a damaged product or if any item is missing from your order, please contact us within 48 hours of delivery with photos/videos of the package.
We will resolve the issue through replacement, refund, or store credit.
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7. Contact Us
For questions regarding shipping, please contact:
📧 Email: dordesindia@gmail.com
📞 Phone: +91 8865836063
🏢 Address: Dehtora, Shastripuram, Agra, Uttar Pradesh – 282007, India